A PM has many roles. Bug catcher and collector should be one of them. Sometimes you catch a bug in your product. Sometimes automated testing picks it up. But a lot of the time, bugs are found by customers. How embarrassing. It’s like someone coming into your home and seeing a cockroach scuttle across the floor. Like a polite house guest who “chooses” not to see that spider in the corner of your guestroom, some customers may overlook bugs in your product if they don’t have a big impact on them. However, for serious bugs, a customer will likely reach out to the support team. In turn, your support team or…
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The Certifications 100’s of Real Product Managers Think Are Worth Your Time
There are a lot of product manager online hangouts on the interwebz. Slack groups, forums, facebook groups, blogs, twitter profiles, you name it — they exist. They are a great opportunity to learn new skills, see what other people are working on, and receive personalized advice on specific scenarios you may be struggling with. Members of these forums are often experienced PMs who love to hang out with other PMs and help new PMs out whenever possible. Because of the expertise present, many contributors seeking to switch to product management roles come asking questions to these folks about how to get into the PM role (which is awesome I might…
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Build Your Own Feature Request Response with this 7 Step Formula
Swipe these tidbits to craft a "no" response to a feature request....politely of course.
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Think you need a certification to break into product management? Think again.
There’s a common question that I’ve heard from trying to break into a product management role. It’s usually phrased in one of the following ways: What product management course should I take? Are there any certifications that will help my application? I’ve heard getting my PMP or Agile Product Owner certificiation will help. Is that true? Stop. Stop. STOP. You do not need any specific certification or course to become a product manager! In fact, I’d actually question the salt of any hiring manager who specifically asks that their new product manager has any of these. Hiring managers are not looking for a PMP certification. They’re not looking for a…
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Applying to a Product Management Position? Here are 3 LinkedIn Actions to Take Before Hitting Submit
Product Management positions are super competitive. And due to the fewer junior roles out there, Associate Product Manager positions are even more so. Here's how to help your application stand out with a little help from LinkedIn.
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5 Things Every Aspiring Product Manager Should Know
Thinking of becoming a product manager? Here are 5 unglamorous realities every new product manager will have to learn to cope with.